sweet and sticky
customer engagement

We are a digital agency creating unique and memorable customer engagement experiences for brands using the power of technology and the insight of human behaviour. We give your customers reasons to want to “touch your brand”!

About Dotjam

Dotjam is a multi-channel digital engagement agency, based in Cape Town South Africa. We’re obsessed about performance, driven by data, and guided by insights. In short, we connect the dots between offline and online for our clients through gathering data and making business sense of it.

We provide efficient solutions and executions for building sticky online communities and experiences in an offline to online world, and nurturing these communities with innovative tactics so they become buying and recurring customers
We’re a team of strategic thinking professionals who are practically grounded with years of experience in the agency and media fields across Africa, Europe and the USA.

We offer our esteemed clients end-to-end campaign management services and solutions, from idea phase to boardroom success phase. Our dedicated managed services and customer support is what sets us apart. Our clients, and more importantly their clients, know they can count on us 24/7 – we’re always there, and we always deliver.

Our Services


  • Community Engagement and Digital Strategy & Planning
  • Mobile Business Strategy & Planning
  • Sales & Marketing Campaign Strategy


  • Online surveys, insight & analysis with incentive fulfillment
  • Offline digital survey & remote in-field data capture & analysis
  • Survey & research content creation, analysis & integration


  • Instant reward for behaviour program planning & implementation
  • Trigger & reward integration into 3rd party business systems
  • Reward, voucher & coupon procurement, fulfillment & support


  • In-field workforce activation solutions & data flow automation
  • Digital brand engagement activations & product distribution
  • In-store, on-premise & mall activations


  • Performance Advertising
  • Social Media Advertising
  • Display Advertising


  • Direct, segmented marketing – SMS, email, push messaging
  • Marketing automation & community management
  • Web, mobile & app

Contact Us

If you have a project you would like to discuss,
get in touch with us.

128 De Villiers Avenue
South Africa

t | +27 87 255 4970
m | +27 82 787 4956
e | info@dotjam.co.za

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